RESERVATION AND CHECK-IN POLICY
- Guests are required to pay a 100% advance at the time of booking and requested to go through the Cancellation policy before booking their stay with us.
- 20% of the total booking amount is non-refundable.
- Our standard check-in time is 2 PM and the check-out time is 12 noon.
- Early Check-In/Late Check-Out is subject to availability and the discretion of the management.
- We only accept a government-issued photo ID with your address as valid identification proof.
- At the moment we only host guests above the age of 18. Please do not make direct website bookings for anyone under the age of 18.
- The right to admission is reserved by Infinity Sky Glamps.
- Non-resident guests are not allowed inside the property unless they have a prior reservation at the cafe.
- By booking your stay at Infinity Sky Glamps, you understand the extreme nature of our location and agree not to hold us liable for any injury or harm that might occur to you on our site.
- Infinity Sky Glamps reserves the right, without notice, to modify, amend, or delete any information regarding offers, products, and services from time to time, without any obligation to inform past, current, or prospective visitors to this site.
Booking Extension Policy
- Extension of the stay would be provided on current room rates and is subject to availability.
- Current room rates may differ from the rates at which the rooms were originally booked.
Cancellation Policy
- Cancellation requests will only be accepted via email or through our website. While you can call to discuss the same, the policy will only be initiated and confirmed via written communication.
- We have a credit policy on cancellation wherein your applicable amount stays with us as credit for a period of one year from the original date of booking. There is no cash or bank refund policy on any bookings.
- 20% of the total booking amount is non-refundable.
- Cancellation before 30 days from the check-in date: 80% Credits.
- Cancellation between 16 to 30 days from the check-in date: 75% Credits
- Cancellation between 15-8 days from the check-in date: 50% Credits
- Cancellation within 7 days from the check-in date: No Credits.
- You will be able to use your credits for any future single booking for dates within one year from the time of the original booking. These credits are transferable.
- Please note that the credit amount is not refundable in cash and will be used only as a credited amount for future bookings.
- All booking requests will be confirmed with a 100% advance payment at the time of booking.
- In case there is a difference in the amount of your future booking and the credited amount, you would need to transfer the balance to our accounts.
- In case you reduce your stay, the same cancellation policy applies.
- In case the property is unable to host you due to any local or subjective circumstances, we will provide you with a credit of the same amount for future booking at Infinity Sky Glamps.
- For any other queries, please reach out to us at infinityskyglamps@gmail.com.